FAQ

How can I install the RS DigiTac software?

To install the RS DigiTac software, you have to insert the CD-ROM that has been delivered with the package and follow the instructions that will be shown on your computer screen. You can also download the RS Digitac software for the digital tachograph from the website.

General Issues

  • Can I display, print out or download the information stored on the driver card?
    • .
  • What happens when the driver card data memory or the mass memory in vehicle unit is full?
    • .
  • Can the mass memory data in vehicle unit be downloaded?
    • .
  • How much does a Digital Tachograph cost?
    • .
  • Will there be only Digital Tachographs in the future?
    • .
  • How will roadside checks be carried out in the future?
    • .
  • Must all vehicles with traditional analogue tachograph be converted and equipped with digital ones?
    • .
  • What means VU?
    • .
  • What is the difference between a digital and an analogue tachograph ?
    • .
  • What is a digital tachograph?
    • .
  • What is a Digital Tachograph?
    • .

    Legal Requirements

  • Which rules apply in AETR countries?
    • .
  • On what legal basis is the Digital Tachograph introduced?
    • .

    Requirements for downloading the digital tachograph

  • When should I download the data?
    • .
  • How can I download the data?
    • .

    You are a driver

  • What happens when the driver card data memory or the mass memory in vehicle unit is full?
    • .
  • Can control authorities find out if I am driving with an invalid driver card?
    • .
  • What does the Digital Tachograph record?
    • .
  • What happens if my driver card is faulty, gets lost or stolen?
    • .
  • Can I have more than one driver card?
    • .
  • How do I get my driver card?
    • .
  • Who can apply for a driver card?
    • .
  • What is a Driver Card?
    • .

    You are a Road Transport company

  • How will company checks be carried out in the future?
    • .
  • Is there an obligation to archive data from Digital Tachograph?
    • .
  • Does the Vehicle Unit (VU) have to be checked regularly?
    • .
  • What does the Digital Tachograph record?
    • .
  • Do I have to fit Digital Tachographs in all vehicles so far equipped with analogue tachographs?
    • .
  • Can a company get more than one Company Card?
    • .
  • Who gets a Company Card?
    • .
  • What is a Company Card?
    • .

    RS Hardware

  • How do I download the data from the digital tachograph ?
    • .
  • How long does it take to download data from the digital tachograph with the RS Digidown ?
    • .
  • How long does it take to download data from the driver card with the RS Cardreader ?
    • .

    RS Software

  • What kind of files can I import within the RS DigiTac software ?
    • .
  • Which are the technical requirements for running the RS DigiTac software on my computer?
    • .
  • Which download keys/card readers are compatible with RS DigiTac software?
    • .
  • Is it free to upgrade the RS DigiTac software when needed?
    • .
  • Can I export data from the software?
    • .
  • How many drivers and trucks can I register with the RS DigiTac software?
    • .
  • Do I need to renew the RS DigiTac software after one year?
    • .
  • How can I install the RS DigiTac software?
    • .
  • Is RS DigiTac software easy to install? Do I need to have a lot of computer knowledge?
    • .
  • Why do I need software?
    • .
  • Who is using this software?
    • .